Complaint Investigation Report

Allegation: Some parts of the facility do not have heat, and the facility is utilizing space heaters.

During this allegation investigation Licensing personnel interviewed facility administrator and residents. Based on observations during the visit on 1/21/25 space heaters were observed in dinning room and per regulation requirements indoor temperature has to be in required temperature parameters. The dinning room never had heating unit and the facility has always utilized space heater for heating this area. The temperature observed at 65.6 degrees F. Based on LPA observations and interviews which were conducted and record review, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations number being cited on the attached LIC 9099D.

Allegation: Emergency disaster plan is not sufficient. Based on administrator's interview and facility records review provided the emergency disaster plan is incomplete . The plan was not addressed transportation, staff and residents for emergency and fire drill. The preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations being cited on the attached LIC 9099D.

Exit interview conducted, report signed and copy of this report with appeal rights provided to Administrator for facility records.