Complaint Investigation Report

With regards to the allegation, Staff is not abiding to admission agreement. The Provider did provide a Three-Day Notice to Pay or Quit to the resident on August 16, 2024. The Care and Residence Agreement and the Continuing Care Contract Statutes both provide for termination of an agreement upon ninety (90) day’s written notice to resident with good and sufficient cause as required by Health and Safety Code section 1788(a)(31). Based on the interviews conducted and records reviewed, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED.

Exit interview conducted, administrator refused to sign a report. Appeal rights provided to Administrator for facility records.