Complaint Investigation Report

277209241-4-25-2023-24-AS-BCHN-CTWUZY-20230720160217

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

This is an official report of an unannounced visit/investigation of a complaint received in our office on

04/20/2023 and conducted by Evaluator David Ayers

COMPLAINT CONTROL NUMBER: 24-AS-20230420160908

Resident sustained an injury due to insufficient lighting during a power outage

Staff did not have an emergency / contingency plan in place during a county-wide power outage

On 4/25/2023, Licensing Program Analyst(LPA) D. Ayers arrived at the facility unannounced to conduct a initial 10-day complaint inspection. LPA met with Executive Director Paul Harrison and announced the purpose of the visit.

During the visit, LPA reviewed the facility Emergency Disaster Plan, conducted interviews, and toured the facility. LPA observed the facility generator and reviewed emergency procedures with facility maintenance team and administration. During recent storms and power outages, facility staff applied their emergency disaster plan, which has been in place in its current format since November 2022. Based off of interviews, no residents were injured as a direct result of poor lighting. The allegations are Unsubstantiated. No deficiencies were cited during the inspection. A copy of the report was provided and exit interview conducted with Executive Director.