Complaint Investigation Report

Allegation: Facility staff did not ensure resident had drinking water. During the visit LPA toured and observed building 3 observed water cups and large containers filled with water available to residents for consumption. During interviews no water concern from residents interviewed.

Allegation: Facility staff did not ensure resident had a clean mattress. During the facility tour and observation, residents’ rooms, mattresses, and line appear to be washed and odor free. During interview with staff residents receive clean mattress and washed/ clean bedding twice a week and more if needed, clean bedding available upon request.

Allegation: Facility staff did not maintain passageway free of obstruction. During the facility visit on multiple occasions 8/19, 9/10, and 12/18 LPA toured the campus conducting safety checks. During those visits no passageway obstruction was observed.

Although the above allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated .

No deficiencies were observed during this visit.

Exit interview conducted, report signed and copy of this report provided for facility records.