Senior Care Records.

Facility Evaluation Report

Villa Mirage of Carmel, Carmel Valley10/22/2025Licence 275201906

Capacity6
Census6
Date signed10/22/2025 08:29:01 PM
Name of licensing program analystJacques Leffall
Name of licensing program managerSee Moua
The inspector’s account

On 10/22/25 Licensing Program Analyst (LPA) J. Leffall arrived unannounced to conduct an Annual Inspection. LPA introduced self, stated the purpose of the visit, and was greeted by Staff (S1) Maria Resendiz. LPA was granted entry. All 6 residents were present during inspection. Administrator Charito Serrano (A1) was called and arrived shortly after LPA’s arrival.

LPA toured facility with S1. The facility was observed to be at a comfortable temperature, clean, in good repair, and no passageway obstructions or fire hazards were observed inside. An adequate supply of perishable and non-perishable food was observed. Freezer temperature was maintained at -20 degrees F and refrigerator temperature was maintained at 30 degrees F. Fire extinguisher was observed with a purchase date of: 10/110/24. No Fire drill conducted quarterly. Washer and dryer observed operational during visit. Carbon monoxide not observed in the facility. Smoke detectors were tested and observed to be operational. Residents' bedrooms were toured and observed to be adequately furnished with bed, dresser, and adequate lighting. All bathrooms are toured and observed to be operational. Hot water temperature was tested at a range of 106 degrees F and 119.4 degrees F in bathroom 3 out of 4 bathrooms. Bathroom 2 water temperature tested at 124.8 degrees F. Non-skid mat and grab bars observed in bathrooms. Outside of facility toured. Side gate was self-closing and self-latching. Outside was observed with adequate outdoor seatings available for residents. All medications were checked and observed kept locked in the hall closet. Residents’ MARS was reviewed. First aide kit observed with all of the required items. Both resident’s and staff files had multiple missing documents.

Deficiencies are being cited on the attached 809D in accordance with California Code of Regulations, Title 22, Division 6.

Exit Interview conducted. The following documents requested to be updated and submitted to Fresno CCL by 11/5/25: Lic 308, Lic 500, Lic 610E, Current Liability Insurance and current Administrator’s certificate. A copy of this report was provided to Administrator, whose signature on this form confirms receipt of these report.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction