Complaint Investigation Report

Regarding the allegation. Due to lack of supervision, resident left facility. Resident 1 was provided 1 on 1 supervision due to behaviors displayed at the facility. The 1 on 1 staff was present at the facility when the AWOL on 10/15/2023 took place. Facility staff followed the necessary protocol required when a resident AWOL’s from the facility. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

Regarding the allegation Staff did not return resident's medication when the resident left the facility. Reporting Party stated after Resident 1 left the facility staff did not return all medications. Facility staff stated they did not have the medication in question as not returned to Reporting party as it was still at the local pharmacy. Witnesses interviewed stated they do not believe any medication was deliberately withheld by the facility. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

Regarding the allegation Staff are not properly trained to deal with behaviors of residents. LPA Hurt reviewed the facilities program plan documenting required staff training. The facility staff is sufficiently trained to deal with the behaviors of residents that are to be admitted into this facility. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

No deficiencies are being cited Per Title 22 Regulations.

Exit interview conducted with facility Administrator, Maria Simon, and copy of this report rights provided.