Complaint Investigation Report
Regarding the allegation Facility is not ensuring residents health related needs are met. Licensee was not present at the facility during the visit. Facility staff present was not able to provide Resident 1's records. LPA's Hurt and Salazar observed Staff 1 started on 08/31/23 and is caring for Resident 1 without access to "Needs and Service" plan. Based on LPA's observation during this investigation, the preponderance of evidence standard has been met; therefore, the above allegation is found to be SUBSTANTIATED at this time.
The following Deficiencies are being Cited Per Title 22 Regulations.
Exit interview conducted with Licensee via telephone and a copy of this report was left at the facility.
The Licensee stated the staff present during the visit is not her listed designee and should not sign the report.
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction