Complaint Investigation Report

247209209-12-20-2024-24-AS-KHOS-DCNJG4-20250106060142

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

This is an official report of an unannounced visit/investigation of a complaint received in our office on

03/11/2024 and conducted by Evaluator Sarah Hurt

COMPLAINT CONTROL NUMBER: 24-AS-20240311224521

Staff are denying the residents from going outside due to loose animals

Licensing Program Analyst (LPA) Sarah Hurt conducted an unannounced facility visit to deliver findings on the allegations listed above. LPA met with facility Facility staff Arlene Ferguson and explained the purpose of today's visit. Licensee Jessica Johnson was not present at the facility during this visit, but did contact LPA Hurt via phone.

Regarding the allegation Staff are denying the residents from going outside due to loose animals. LPA's interviewed facility staff 1 on 03/13/2024 who stated the residents do not normally go in the facility backyard because the goats are loose in the area. LPA's observed several goats along with some goat feces, in the backyard loose on the patio near the back facility door. Based on LPA's interviews conducted, and observation the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED.

The following Deficiencies are being cited Per Title 22 Regulations, Exit interview conducted with facility staff Arlene Ferguson, a copy of this report along with appeals rights provided.