Complaint Investigation Report

236803448-11-21-2025-21-AS-CMAZ-DP6UEP-20251208143130

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

SANTA ROSA RO , 1450 NEOTOMAS AVENUE, STE. 100

This is an official report of an unannounced visit/investigation of a complaint received in our office on

11/19/2025 and conducted by Evaluator Christopher Arnhold

COMPLAINT CONTROL NUMBER: 21-AS-20251119215149

Staff did not keep facility free of hazards.

At approximately 2:20PM, Licensing Program Analyst (LPA) Chris Arnhold arrived at this facility unannounced, to open an investigation into the above allegation. LPA met with Executive Director Zenia Shah and Maintenance Director Jeramie Wagar and toured the facility. At approximately 2:30PM, Jeramie tested several wires that were protruding from the underside of an Air Condintioning/Heating unit in the memory care portion of the building. None of the wires tested carried an electrical current. Jeramie told LPA the wires were not attached to the unit and were from a previous unit and were never removed. Jeramie will remove the wires to prevent concerns in the future.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated.