Complaint Investigation Report

236804089-4-29-2025-21-AS-KMOA-DGASPX-20250502140353

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

SANTA ROSA RO , 1450 NEOTOMAS AVENUE, STE. 100

This is an official report of an unannounced visit/investigation of a complaint received in our office on

04/25/2025 and conducted by Evaluator Christopher Arnhold

COMPLAINT CONTROL NUMBER: 21-AS-20250425094723

Staff are not addressing issues of mold in the facility

At approximately 1:30PM, Licensing Program Analyst (LPA) Chris Arnhold arrived at this facility unannounced, to open an investigation into the above allegation. LPA met with care giver Candace Mckoy and toured the home. LPA observed black marking's on two walls inside the facility. LPA spoke with Administrator Valesia Cole via telephone and was informed they recently moved furniture around inside the building. LPA verified the black marks on the walls correspond to a piece of furniture that was previously in that location. The other mark corresponds to the wheels of a wheelchair. LPA inspected the bathrooms and showers of the facility and did not find evidence of mold or other discolorations.

This agency has investigated the above allegation. We have found that the complaint was unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis.