Complaint Investigation Report

LPA conducted staff interviews. 3 of 3 staff interviews conducted stated that only the medication technicians and other supervisors have a key to access the medication room. Facility caregivers do not have the key to the medication room during their shift and only access the medication room at the beginning and end of their shift to pick up and return their equipment. These interviews also stated that during this sign in and sign out process for the equipment, the caregivers always have someone else in the room such as the on-shift medication technician, resident care coordinator, or manager to supervise. Base on interviews conducted, this allegation is Unsubstantiated.

A finding that a complaint allegation is Unsubstantiated means that although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur.

Exit interview conducted. Copy of report discussed and provided to Executive Director/Administrator. Signature on form confirms receipt of documents.