Senior Care Records.

Facility Evaluation Report

Haven House of San Rafael, San Rafael11/24/2025Licence 216803931

Capacity6
Census5
Date signed11/24/2025 03:12:43 PM
Name of licensing program analystElias Magdaleno
Name of licensing program managerVictoria Bertozzi
The inspector’s account

At approximately 1:15 PM, Licensing Program Analyst (LPA) Magdaleno arrived unannounced to conduct a required 1-year annual inspection and was greeted by Administrator Henri Van Meines. Facility is a Residential Care Facility for the Elderly (RCFE) with five (5) residents in care. Facility has a Dementia Care Plan, a Hospice waiver for six (6), with one (1) Hospice residents currently in care, and is approved for all non-ambulatory residents.

At approximately 1:25 PM, LPA initiated a tour of the facility with Administrator and observed the following: Facility is a one (1) story home, was a comfortable temperature, and passageways were free from obstructions. Fire extinguishers were last inspected 11/24. Smoke detectors are interconnected and carbon monoxide detector was tested and operational during inspection. Facility has recently installed a new water heater and is in the process of calibrating it, Licensee will keep a seven (7) water log and submit to LPA. LPA observed a supply of clean linens, hygiene, incontinent care, and paper products available for residents. Residents' bedrooms were inspected and observed to have all the appropriate furnishings as outlined in Title 22 regulations. Cabinets containing cleaning supplies and other items that could pose a risk were locked.

LPA observed at least a two (2) day supply of perishable and seven (7) day supply of non-perishable food, as well as an emergency water supply. Food was found to be stored in a safe manner with open items covered. There is a shaded seating area in the backyard with outdoor space for activities. LPA observed one (1) locked shed unit and observed the contents to consist of resident care equipment and overflow storage. Facility has an internet access device and internet available to residents in care, and the phone was tested and operational during today's inspection.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction