Complaint Investigation Report

210108757-2-24-2022-21-AS-HDBI-CCD2E2-20220309161914

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 1450 NEOTOMAS AVENUE, STE. 100

This is an official report of an unannounced visit/investigation of a complaint received in our office on

12/20/2021 and conducted by Evaluator Farhaan Sarangi

COMPLAINT CONTROL NUMBER: 21-AS-20211220092102

Licensing Program Analyst (LPA) Sarangi arrived at Avanti unannounced to deliver complaint findings. LPA was met at the door by Mental Health Counselor, Steve Pozzi and was granted access into the facility.

During the complaint investigation, LPA interviewed staff, residents, and various outside parties. LPA toured the facility on December 28, 2021. In addition, LPA reviewed Client records.

The complaint alleges that staff threatened resident. LPA interviewed identified staff members, various outside parties and all clients in care. Based on the interviews that were conducted and the information received, there is no evidence to support that any staff member threatened any of the clients in care.

Based on the statements received, observations made, and documents reviewed, A finding that the complaint allegation of Staff threatening resident is UNSUBSTANTIATED meaning that although the allegations may have happened there is not a preponderance of evidence to prove that the allegation occurred. Exit interview was conducted and a copy of this report was signed and emailed to the Assistant Program Director.