Senior Care Records.

Complaint Investigation Report

Almavia of San Rafael, San Rafael09/29/2021Licence 216801868

Census107
Date signed09/29/2021 12:32:43 PM
The inspector’s account

Based on the interviews that were conducted and the documents reviewed, the allegations of, staff did not follow proper quarantining protocols resulting deaths is Unsubstantiated. A finding that the complaint allegation of staff did not follow proper quarantining protocols resulting deaths is unsubstantiated, meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction