Complaint Investigation Report

However, interview conducted with R1 stated that the staff are wonderful and help them with their care needs. R1 stated that they do not know where the bruises came from and stated they just happen. Staff interviews conducted indicated that there have been no observations made where staff treated residents roughly. Based on Record Review, observations made, and inconsistent information provided during interviews conducted, the LPA is unable to determine if the facility neglected or had a lack of supervision in resident's care resulting in unexplained injuries. Therefore, this allegation is Unsubstantiated .

A finding that the complaint is Unsubstantiated means that although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur.

Exit interview conducted. Copy of report and LIC811 (Confidential Names) discussed and provided to Administrator. Signature on form confirms receipt of documents.