Complaint Investigation Report

Due to conflicting statements and no documentation that incidents occurred LPA was unable to corroborate the above allegations, therefore the allegation is unsubstantiated

This Department has investigated this complaint and determined that although the allegations Facility staff are violating residents’ rights may be true or valid, there is not a preponderance of evidence to prove the alleged violation did or did not, occur. Therefore, the allegation is deemed UNSUBSTANTIATED .