Senior Care Records.

Facility Evaluation Report

Sycamore Home, Novato09/06/2024Licence 216803711

Capacity4
Date signed09/06/2024 01:27:01 PM
The inspector’s account

Regional Manager, Carla Nuti-Martinez, Licensing Program Manager, Victoria Bertozzi and Licensing Program Analyst Anthony Lorea met with Licensees Marisol Hogan and Ian Mauricio to address areas on non-compliance.

In May of 2024, the Department received a complaint alleging staff physically abused a client in care resulting in injury – Based on the complaint investigation the Department substantiated the allegation that staff physically abused a client in care and staff failed to report an incident involving a client. The staff involved was arrested. Administrator has resigned and House Manager has stepped in as Administrator.

The following areas of non-compliance were addressed during the meeting today:

- Personal Rights/Abuse violations against staff

- Mandated Reporter training for ALL staff on ALL shifts

- Administrator Qualifications and Duties

Additionally, the Department delivered complaint findings during the meeting today for complaint # 21-AS-20240514220121. And cited additional areas of observed deficiencies from the investigation during the office visit.

Facility is being put on a two-year non-compliance plan. Facility will be referred for Technical Support. Resources were provided.

Licensee was noticed of a civil penalty under review for per section 15610.63 of the Welfare and Institutions Code.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction