Complaint Investigation Report

Complaint alleges that “staff did not properly report an incident involving a client". Based on review of records and interviews, Administrator and staff who witnessed abuse or received information regarding allegations of abuse did not properly report incidents via an SOC341 Report of Suspected Dependent Adult/Elder Abuse per mandatory reporting requirements and/or a Special Incident Report (SIR) to the Department alerting of alleged abuse.

Civil penalties are under review per Section 15610.63 of the Welfare and Institutions Code.

A non-compliance conference is scheduled.

Based on information received during the complaint investigation, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. Deficiencies are cited from the California Code of Regulations, Title 22, Division 6 of California Regulation. Appeal rights given. Failure to correct the deficiency and/or repeat deficiencies within a 12 month period may result in civil penalties.