Complaint Investigation Report

216804022-12-5-2024-21-AS-VBEI-DBTW5V-20241210155947

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 1450 NEOTOMAS AVENUE, STE. 100

This is an official report of an unannounced visit/investigation of a complaint received in our office on

10/07/2024 and conducted by Evaluator David Leibert

COMPLAINT CONTROL NUMBER: 21-AS-20241007152252

Facility does not have adequate food service.

Licensing Program Analyst (LPA) Leibert arrived unannounced for the purpose of delivering findings on this complaint. During the course of this investigations statements were taken, unannounced site visits were made and food supplies inspected, documents obtained and reviewed as well as photographs taken. It has been alleged that facility has run out of food such as ice cream, milk, beef, and snacks and that staff eat food intended for residents. Complainant and Co-Complainant are Anonymous without contact information and have not been available for interview. LPA has made three unannounced visits to facility and found the kitchen to be well stocked with a variety of food that meets or exceeds the requirements of Title twenty-Two Regulations. Fresh fruit and other snacks were observed in plentiful supply and available to the residents. Administration has stated that staff are permitted to eat facility prepared food but only food considered "left over" when residents are finished and which would otherwise be thrown away. Although the allegations may be true, or valid, based upon the statements and observations, there is not a preponderance of evidence to prove, or disprove, the allegations. Therefore, the allegations are UNSUBSTANTIATED.