Senior Care Records.

Complaint Investigation Report

Oakmont of Novato, Novato12/27/2023Licence 216804022

Census84
Date signed12/27/2023 02:52:28 PM
The inspector’s account

Complaint alleges that medications have gone missing due to staff members stealing residents medications. Facility staff explained their destruction policy and provided LPAs with destruction record. LPAs observed receptacle that destroyed medications are in. Based on interviews conducted and review of destruction record, LPAs were unable to find evidence to support the allegation.

Complaint alleges that a resident had a pressure injury that was not receiving medical attention and that staff are expected to assist with self administration of medication without training. Based on document review, resident had a blister on their foot that is not identified as a pressure injury. Document review showed that resident's doctor and responsible party were notified of the blister. Review of training does not support allegation that staff are not trained.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegations are unsubstantiated .

No deficiencies cited during this inspection.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction