Complaint Investigation Report

Notes from 3/19/2026 show X-rays were taken to check for a compression fracture after C1 was experiencing acute low back pain and impaired mobility after the fall. On 3/23/2026 C1 was seen by their physician and review of C1s x-rays showed that C1 had a kidney stone where C1 was having pain. On 4/23/2026 C1 was seen by a new physician for a follow up appointment. On 5/19/2026 C1 was seen by another physician to follow up on C1s pain and mobility issues and orders of MRIs were scheduled for 6/18/2026 and 6/30/2026. It should be noted that C1 moved to another facility on 06/04/2026.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated.