Senior Care Records.

Complaint Investigation Report

Cambridge House, Novato06/27/2025Licence 216801935

Census6
Date signed06/27/2025 10:35:22 AM
The inspector’s account

2:08pm and was dropped off by the transportation bus but was put back on the bus and taken back to Day Program. At the time of R1 being dropped off no staff were present at facility as a staff member was running late for their shift and arrived shortly after R1 had left back on the bus, the driver of the transportation bus took R1 back onto the bus and continued their regular route and dropped R1 back off at Day Program when administrator of the facility came to pick up R1. Interviews conducted also revealed that R1s schedule is inconsistent on a day-to-day basis as they may attend YMCA, therapy, and other activities and arrive home at different times.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction