Complaint Investigation Report

216804066-7-24-2026-21-AS-KMOA-DWNNFS-20260805102557

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

SANTA ROSA RO , 1450 NEOTOMAS AVENUE, STE. 100

This is an official report of an unannounced visit/investigation of a complaint received in our office on

04/23/2026 and conducted by Evaluator Anthony Loera

COMPLAINT CONTROL NUMBER: 21-AS-20260423140001

Staff member worked while under the influence of alcohol, impairing their ability to provide adequate care and supervision, which poses a risk to residents in care

Staff member sleeps at the facility while on shift

On 07/23/2026, Licensing Program Analyst (LPA) Loera conducted an unannounced visit for the purpose of delivering complaint findings. LPA arrived and met with Executive Director, Corey Cruppi. During the course of the investigation, LPA reviewed records, conducted interviews, and made observations.

Compliant alleges staff member worked while under the influence of alcohol, impairing their ability to provide adequate care and supervision, which poses a risk to residents in care. Interviews conducted with 6 out of 7 staff stated they are not aware of any staff coming into work under the influence of alcohol. LPA was unable to get in contact with 1 out of 7 staff and left multiple messages with no response.

Complaint alleges staff member sleeps at the facility while on shift. Interviews conducted with 6 out of 7 staff stated they have not seen any staff member sleeping during NOC shift. LPA was unable to get in contact with 1 out of 7 staff and left multiple messages with no response.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated.