Complaint Investigation Report

216804066-12-11-2025-21-AS-CMAZ-DPFTTZ-20251217140133

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

SANTA ROSA RO , 1450 NEOTOMAS AVENUE, STE. 100

This is an official report of an unannounced visit/investigation of a complaint received in our office on

11/25/2025 and conducted by Evaluator Anthony Loera

COMPLAINT CONTROL NUMBER: 21-AS-20251125113603

On 12/11/2025, Licensing Program Analyst (LPA) Loera conducted an unannounced visit for the purpose of delivering complaint findings regarding the above allegation. LPA arrived and met with Buisness Manager, Karina Vasquez. During the investigation, LPA conducted interviews, reviewed documents and made observations.

During the course of the investigation, LPA was unable to gather information to support the allegation. Reporting Party (RP) stated a current employee at the facility has gone around showing their co workers a video of them abusing/sexually assaulting a resident from a different community. Interviews conducted reveal one out of six staff members to have seen the video, two out of six staff members said they have heard rumors about the video, and three out of six staff members said they have not seen or heard about the video. Although staff stated to have seen the video, no staff identified a resident of the facility in the video.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated.