Complaint Investigation Report

During the tour of the physical plant, LPA observed the facility to have two working dryers. Per conversation with Program Manager, facilities dryers had stopped working a few weeks ago. Facility had an issue with loading truck getting up the steep hill to deliver the new dryers, because of this the delivery was delayed. Since then, facility has got new dryers and are currently working. LPA observed facility to have non-hazardous items within title 22 regulations. LPA observed bathrooms, bedding, and common spaces to be clean and sanitary per title 22 regulations. LPA observed fencing to have barb wire and was located on the opposite side of the fence, on facilities neighbor’s property. Per facilities fire clearance emergency exits, they are non-hazardous and free of obstructions per title 22 regulations. LPA observed carpets to be stained. Per conversation with Program Manager, facility is currently under construction to add additional rooms and has plans to rip out the carpets and add new flooring. Per conversation with Program Manager, facility will notify LPA when they start the process of new flooring construction.

Compliant alleges facility is not sufficiently staffed.

Based upon department interviews with staff and document reviews, information provided was contradicting with a lack of corroborating evidence to support the allegation. LPA reviewed documents, made observations, and made interviews. Facility was staffed sufficiently per title 22 regulations.

Although the allegation(s) may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated.