Complaint Investigation Report

2. The Department investigated the allegation: Facility roof is in disrepair. LPA toured the outside of the facility and observed a part of the roof is caving in. LPA interviewed staff on duty & residents. It was determined based on the interviews and observation that the above allegation is SUBSTANTIATED.

3. The Department investigated the allegation: Facility has hazardous cable wires hanging on the ground. LPA observed wires on the ground in the back of the facility. Wires appeared to be camera wires but can be a potential tripping hazard. LPA interviewed staff on duty & residents. It was determined based on the interviews and observation that the above allegation is SUBSTANTIATED.

Allegations 2 & 3 will both be cited together under Title 22, Division 6, Chapter 8 under regulation 87303(a)

Exit interview was conducted and a copy of this report LIC9099, 9099D, and appeal rights were provided to Caregiver Nary Newell.