Complaint Investigation Report
207209150-12-3-2021-24-AS-SPIY-C9KLXA-20211210080825
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/14/2021 and conducted by Evaluator David Ayers
COMPLAINT CONTROL NUMBER: 24-AS-20210914153253
Staff did not abide by the admission agreement
On this date, Licensing Program Analyst(LPA) D. Ayers arrived at the facility unannounced to deliver complaint findings. LPA met with Licensee Elizabeth Laures-Prasad and discussed the purpose of the inspection.
During the course of the investigation, the Department conducted interviews, reviewed records, and inspected the facility. On 8/4/2021, the Licensee provided notice of an increase in fees to the Representative Payee for five of their residents. The licensee abided by the admission agreements for all five of the residents. The above allegation is Unfounded. No deficiencies were cited during the inspection. Exit interview conducted. A copy of the report was provided to the licensee via email.
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction