Complaint Investigation Report

It was alleged that staff did not adequately supervise a resident in care. It was reported that a resident went into the dining room and pulled out their genitalia in front of the residents. Records reviewed and interviews conducted revealed that there have been no reported incidents of residents exhibiting inappropriate behavior within the facility, specifically in the dining room. The ED reported that the facility is currently fully staffed, and that servers are present in the dining room to assist residents during mealtimes. Interviews conducted with residents indicated that they have not observed any residents engaging in inappropriate behavior while dining in the dining room. Residents further reported that staff are present in the dining room at all times during meal service. Additionally, seven out of seven residents interviewed reported no concerns regarding staffing levels or their living conditions at the facility. Based on the information obtained through interviews and record review, the Department has insufficient evidence to say the alleged violation occurred. Therefore, allegation “staff did not adequately supervise a resident in care” is deemed Unsubstantiated at this time.

Exit interview conducted. A copy of the report was provided.