Complaint Investigation Report

According to ED and staff they communicated with the rehab facility and were waiting to reassess R1 when ready for discharge. Staff confirmed that they communicated with R1’s responsible person and informed them that R1 will be reassessed by the facility prior to discharge from Stoney Point and if R1 requires a higher level of care they will not be able to meet the needs of R1. Both the ED and staff reported that R1 was not ready for discharge from the rehab facility and that R1 was picked up by family from Stoney Point on 08/18/2026. It was confirmed with Stoney Point Health Care Center that R1 was discharged against medical advice to family on 08/18/2025; R1 was dropped off at the facility by family without any notice.

ED and staff expressed that they are aware of the eviction procedures and therefore would follow through with the eviction process accordingly when necessary.

Based on the interviews, and facility records review revealed that R1 was never issued an eviction notice and R1 was never told they cannot return to the facility. R1 currently resides in the memory care unit and was unable to be interviewed. Attempts made to contact R1’s family on 08/19/2025 at approximately 9am, 11:15am and 2pm were unsuccessful.

Based on information gathered during this visit, the department does not have sufficient evidence to determine that facility illegally evicted resident. Therefore the allegation is Unsubstantiated at this time.

Exit interview conducted and copy of report provided.