Senior Care Records.

Complaint Investigation Report

Bewise Home, Woodland Hills07/02/2026Licence 197609568

Census4
Date signed07/02/2026 06:09:38 PM
The inspector’s account

Allegation: Staff are allegedly under the influence of, or possessing, alcohol while on duty inside the facility.

It was alleged that the live-in staff/House Manager is consuming alcohol on the facility premises. To investigate this allegation, LPA conducted an interview with the Administrator, two (2) staff members, and four (4) residents. LPA also conducted a physical inspection of the facility, including common areas, the kitchen, outside trash receptacles, and Staff 1’s (S1) room. The Administrator interviewed denied the allegation and stated that the facility has a strict policy prohibiting staff from consuming or possessing alcohol while on duty. The Administrator reported no knowledge of any staff violating this policy. Both staff members interviewed denied being under the influence of alcohol while working and denied possessing alcohol on facility grounds. Staff stated they are aware of the facility’s policy and adhere to it. Three (3) out of four (4) residents interviewed stated they have never witnessed staff working under the influence of alcohol and have not observed staff possessing or consuming alcohol while on duty. No residents reported concerns related to staff intoxication or alcohol use. Lastly, during the initial visit, LPA conducted a walkthrough of the facility: no alcohol bottles or containers were observed in the outside trash, no alcohol was found in the facility refrigerator, no alcohol was observed in S1’s/House Manager’s room or any staff areas and no signs of staff impairment or intoxication were observed during the visit. Based on interviews conducted, observations made, and lack of evidence to support the allegation, there is not enough information to prove that staff were under the influence of, or possessing, alcohol while on duty inside the facility. Therefore, this allegation is deemed Unsubstantiated , at this time.

Allegation: Facility staff are allegedly hosting unauthorized social gatherings and events on-site, disrupting operations.

It was alleged that the live-in staff/House Manager is throwing parties at the facility. The Administrator interviewed denied the allegation and stated that staff are not permitted to host personal gatherings or events on facility property. The Administrator reported no knowledge of any staff violating this policy. Both staff members interviewed denied hosting any unauthorized social gatherings or events on-site. Staff stated they are aware of facility rules and confirmed that no such activities have taken place during their shifts. Residents interviewed reported they have never witnessed S1 or any staff hosting unauthorized social gatherings or events at the facility. Continue on LIC9099-C

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction