Complaint Investigation Report

Allegation: Staff retained a resident that required a higher level of care

It was alleged that the facility accepted a placement of C1 into a Level 2 vendored home and provided a service that was not approved for vendorization by North Los Angeles Regional Center (NLARC). Interview with the Licensee revealed that four (4) out of five (5) clients are currently Level 2 and only C1 requires to be in Level 4 home. Licensee found out about C1's level of care after C1 was admitted to this facility. An email sent to NLARC requesting a new placement for C1 (Level 4 home) in January 9th 2025. Licensee also informed LPA that the facility is currently working with NLARC and is in a process to relocate C1 to a proper (Level 4) home. Furthermore, LPA conducted review of four (4) out of five (5) client facility files and observed that C2’s, C3’s C4’s and C5’s Admission Agreement indicated Level 2 care to be provided by the facility. In addition, LPA conducted review of C1’s IPP and observed that C1’s came from Level 4 home. Lastly, LPA conducted a file review of the facility’s file to verify whether or not the facility had an approval to operate Level 4 home. LPA confirmed the facility do not have Level 4 Program approved by NLARC. Therefore, based on interviews and record reviews, this allegation is Substantiated.

Deficiency issued during today's visit on LIC9099-D

Exit interview conducted. Appeal rights explained and copy of this report signed and delivered.