Complaint Investigation Report
During record review, LPA confirmed that all staff have program related trainings and certificates. Based on interview and record review, there is not enough information to verify the allegation, therefore, the allegation is UNSUBSTANTIATED at this time.
It was alleged that staff files are incomplete. To investigate the above allegation, LPA conducted physical plant tour at around 1:45 PM, requested pertinent documents at 2:10 PM, interviewed three (03) staff 2:20 PM – 2:35 PM and reviewed records from around 2:40 PM – 3:45 PM. During interviews with the Administrator, they stated that all staff have necessary training and all records are complete. During record review, LPA confirmed that all staff files are complete. Based on interview and record review, there is not enough information to verify the allegation, therefore, the allegation is UNSUBSTANTIATED at this time.
No health and safety hazards noted during the visit.
Exit interview conducted. Copy of this report issued.
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction