Complaint Investigation Report

Staff are not providing adequate food service to resident

It is alleged that client #2 (C2) is on a gluten free diet and that C1 is made to eat all gluten free food. LPA conducted an interview with the administrator regarding this allegation. LPA also conducted a physical plant walk through from 1:10-1:20pm where the food supply was checked. LPA also did a file review from 1:30-1:45pm. Information from the file review revealed C2 is not on a gluten free diet and that C1 is on a gluten free diet. LPA attempted to interview C1 and C2 but they were not able to comprehend what was being asked of them. When LPA checked the food supply LPA observed there to be different options of food for both C1 and C2. LPA observed there to be gluten free products along with gluten products. Based on the information obtained through observation and interviews this allegation is deemed Unsubstantiated at this time.