Complaint Investigation Report

interviewed and said R2 doesn't start any mess with them at all. R1 and R2 refused to be interviewed. The Business Office Manager said they are aware and cant share information about one resident with another. They have a legal team that will be handling the situation. The staff are trained in de escalating a situation, but the staff was not present during this argument. When staff found out about it, they intervened and that's when the police were called. LPA Wesley spoke to 3 other residents who have had altercations with R2 and and seems to think that he has a drinking problem due to him being a Veteran, which is causing his aggression.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

A copy of this report was given to the Business Office Manager.