Complaint Investigation Report

Residents interviewed were unable to corroborate the allegation. They stated that they have not received a letter from staff #1 stating that he is the Administrator.

Regarding the allegation that : Staff issued an eviction notice to a resident without obtaining licensee’s authority. The investigation consisted of interviews with Administrator, Staff #1 - Staff #3, and Resident #1 - Resident #6. Administrator, and Staff interviewed denied the allegation. Administrator and Staff #1 indicated that Staff #1 is the authorized person designated to represent the facility when Administrator is unavailable. Staff #2 and Staff #3 were unable to corroborate the allegation, they stated that they did not have any knowledge of specific resident eviction notice(s). LPA observed that Staff #1 is authorized by the facility to issue eviction notices when the Administrator is not available. LPA observed that the eviction issued to Resident #7 met title 22 regulations. Residents interviewed were unable to corroborate the allegation. Residents interviewed did not have any knowledge of specific resident eviction(s).

Based on LPA's observations and interviews, investigation revealed: Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated.