Complaint Investigation Report

Regarding the allegation "Staff retaliate against individuals who cooperates with compliant investigations" it was alleged that the facility staff will intimidate residents to not complain and deny incidents in the facility. (5) of (5) Staff interviewed denied the allegation. (4) of (5) Residents interviewed could not corroborate the allegation. Interviews with residents do not show that staff intimidate residents in any way. LPA was not provided with specific example of how staff intimidate the residents of the facility. All staff interviewed denied that they would intimidate residents or tell them to not complain or keep quiet about incidents in the facility. Interviews with staff state that they encourage residents to speak out in regards to any problems they are having in the facility. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

Exit interview held and a copy of the report was provided