Senior Care Records.

Complaint Investigation Report

Whittier Glen Assisted Living, Whittier08/25/2022Licence 198603162

Census50
Date signed08/26/2022 08:06:10 AM
Name of licensing program analystJose Villalobos
Name of licensing program managerFernando Fierros
The inspector’s account

In regards to the allegation " Facility is retaining residents that threaten the safety of other residents while in care." it was alleged that R2 and R3 are threats to the safety of other residents and the facility does nothing about it. (6) of (6) Staff interviewed deny the allegation. (4) of (7) Residents interviewed could not corroborate the allegation. Interviews show that R2 shouts and screams around the facility. Interviews conducted show that staff will intervene and calm R2. There are times where R2 will shout at other residents. LPA reviewed incident report dated 7/16/22 that shows R2 threw a facility computer. Interviews do not show that R2 or R3 have assaulted residents or that facility staff is aware of that and ignoring it. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation are unsubstantiated.

Exit interview was conducted with administrator Pamela Junge and a copy of this report was provided.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction