Complaint Investigation Report

Interviews with staff show that an audit was conducted by the facility that revealed the unusual spending in R1's bank account in 2021. When approached with questions, S1 resigned from the facility. Interviews with R1 show that purchases were made on R1's account by S1 without R1's knowledge. LPA reviewed R1's file and did not find documentation authorizing the use of her debit card for purchases. File review shows that R1 is self responsible and that the facility does not manager R1's finances, yet S1 was able to access R1's bank account. Based on interviews conducted and files reviewed, the preponderance of evidence standard has been met, therefore the allegation is found to be substantiated. California Code of Regulations, Title 22, citations are being cited on the attached LIC 9099D.

A telephonic exit interview was conducted with Staff Christina, and a hard copy was provided. Appeal rights were discussed and provided.