Senior Care Records.

Complaint Investigation Report

Villa Luren, Whittier03/03/2022Licence 306004456

Census62
Date signed03/03/2022 07:08:00 PM
Name of licensing program analystAngelica Rea
Name of licensing program managerLisa Hicks
The inspector’s account

Residents interviewed stated that they were aware that resident #1 was taking things from residents at the facility. 5 out of 6 residents interviewed stated that Resident #1 had taken some of their personal belongings. 5 out of 6 residents interviewed stated that they were able to obtain their belongings from Resident #1. Residents interviewed stated that they do have locks for their personal belongings, however they do not always lock their closet(s). 6 out of 6 residents interviewed stated that they believe that the facility does their best to safeguard residents' personal property.

Based on LPA's observations and interviews, investigation revealed: Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

No Deficiencies cited under California Code of Regulations Title 22. Exit interview conducted, and a copy of report was provided to Assistant Administrator, Gloria Gibson.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction