Senior Care Records.

Complaint Investigation Report

Villa Luren, Whittier09/09/2021Licence 306004456

Census58
Date signed09/10/2021 12:52:24 PM
Name of licensing program analystAngelica Rea
Name of licensing program managerLisa Hicks
The inspector’s account

Regarding the allegation that the facility provides inadequate food service, the investigation consisted of: review of staff and resident roster(s), review of facility menu(s), tour of facility kitchen, including supply of perishable and non-perishable food, and interviews with Assistant Administrator, Staff #1, and Resident #1- Resident #5.

Review of facility food supply and facility menu(s) indicate that the facility had an adequate supply of perishable of non-perishable food. Interviews with Assistant Administrator, and Staff #1 indicated that the facility does provide residents with adequate meals. Interviews with Residents #1- Resident #5 indicated that the facility serves adequate meals, and the portion size is also adequate.

Based on LPA's observations and interviews, investigation revealed: Although the allegation(s) may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegations are unsubstantiated.

No Deficiencies cited under California Code of Regulations Title 22. An exit Interview conducted and copy of report was provided to Administrator.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction