Complaint Investigation Report

Residents interviewed were unable to corroborate the allegation. Four out of six residents interviewed stated that they were not aware of any residents having head lice at the facility. Residents stated that they were not aware of any residents contracting head lice while at the facility.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED .

Exit interview was conducted with Mr. Buenviaje and a copy of this report was provided.