Complaint Investigation Report

On 09/28/23, the facility was contacted by a hospital and the client was discharged back to the facility. Administrator stated that the hospital had the wrong client information and that is why when they checked with that hospital they told the facility that they did not have anyone with C1's name. Administrator also stated that the client was found in front of some apartment complex and someone called the police. The police took C1 to the hospital. Administrator believes C1 might have taken a wrong turn and got lost because C1 has gone out to the liquor in the past and returned to the facility. The LPA was unable to interview C1 due to a language barrier and no translators were present. C1's physician report shows that C1 is non-ambulatory and uses a wheelchair due to right side weakness, has no dementia, and it states that C1 is able to leave the facility unassisted. The facility did their due diligence in looking for the client and filing a missing person report.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

Exit interview held and a copy of the report was provided