Complaint Investigation Report

Regarding the allegation that the facility is in disrepair, specifically that there was a hole in the roof with water leaking. Administrator and staff #1 denied the allegation. Administrator stated that there wasn't a hole in the roof. He said it was condensation from the air conditioning, and they placed a bucket underneath it to catch the water. Residents interviewed were unable to corroborate the allegation. Five out of five residents stated that the facility is not in disrepair. LPA did not observe that the facility was in disrepair on initial visit and on subsequent visit. Regarding the allegation that staff failed to provide a comfortable temperature for clients while in care. Administrator and staff #1 denied the allegation. They stated that the facility keeps the air conditioning on during the summer to keep residents cool. Residents interviewed were unable to corroborate the allegation. Five out of five residents interviewed, stated that the facility staff did not fail to provide a comfortable temperature for clients while in care. LPA did not observe that the facility temperature was uncomfortable for clients in care.

Based on LPA's observations and interviews, investigation revealed: Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated.

No Deficiencies cited under California Code of Regulations Title 22. An exit Interview conducted and copy of report provided.