Complaint Investigation Report

Regarding the allegation that the facility did not provide resident #1's records to responsible party. The investigation consisted of review of resident #1's file, including facility notes, and interview(s) with Administrator and Staff #1. Resident #1 is no longer residing at the facility, and was not interviewed.

LPA Rea spoke to Resident #1's responsible party on 12/18/23. Resident #1's reporting party stated that she personally didn't request any records from the facility. Administrator and Staff #1 stated that they provided resident #1's records to authorized parties who requested the records.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegations are UNSUBSTANTIATED .

Exit interview was conducted with Ms. Sasada, and a copy of this report was provided.