Senior Care Records.

Complaint Investigation Report

Red Roses Villa, Whittier10/11/2022Licence 197802917

Census11
Date signed10/11/2022 12:10:06 PM
Name of licensing program analystCynthia D Chan
Name of licensing program managerTony Vasallo
The inspector’s account

LPA interviewed 3 Staff who denied seeing any bed bugs or other insects. The pest control company comes once a month to inspect the facility and based on their reports, there were no indication of bed bugs on the premises. LPA interviewed a social worker who indicated one bed bug was observed 5 months ago but no more were found on the resident since that time. Interviews were held with 5 residents and 4 out of the 5 have not observed any bed bugs or other type of insects. One of the residents stated bed bugs were seen this morning. During the visit today, LPA inspected 6 rooms, which included the resident who reported seeing bed bugs this morning, and did not find any bed bugs or other pests at the facility.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

An exit interview was held. A copy of this report along with appeal rights were provided to the Administrator.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction