Complaint Investigation Report

The investigation revealed the following: regarding the allegation “Staff bribing clients.” It is alleged staff are bribing clients in the amount of $9 to make false statements about their care. Four (4) out of the six (6) staff interviewed denied this allegation. Staff interviews revealed clients receive their monthly Personal & Incidental (P&I) monies monthly and may use it how ever they choose. Staff revealed all P&I monies received and distributed to clients are recorded in their Record of Client’s/Resident’s Safeguarded Cash Resources (LIC 405). Staff revealed once clients’ receive their P&I money, the clients safeguard it themselves. Staff revealed certain clients can also earn up to $8 or 9 daily for completing tasks on their PAT schedule that is approved as part of their Individual Program Plan (IPP). Staff revealed each client has different tasks to complete depending on their IPP. However, if the task is not completed according to their schedule, no money is earned that day. During record review, LPA observed PAT schedule for clients which lists personal tasks and boxes indicating if the task was completed and dollar amounts of tasks, which equals $9 max for C2 and $5 max for C1 and C3. LPA Reviewed C1- C3 Record of Client’s/Resident’s Safeguarded Cash Resources (LIC 405) and did not observe any discrepancies or missing entries. LPA Ramirez reviewed clients' IPP which indicates the facility uses a PAT schedule as a way to encourage clients to earn additional money for completing personal tasks. Three (3) out of the three (3) clients interviewed denied the above allegation. Clients revealed they receive P&I monies monthly and spend their money when they want. Clients revealed although they can earn extra money if they complete tasks, they always receive their P&I money and are encouraged to complete tasks but never bribed to lie. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED .

Exit interview was conducted. A copy of this report was provided.