Facility Evaluation Report
An informal conference was held at the Monterey Park Adult and Senior Care Program Regional Office on 06/15/2026.
· David Sicairos, Licensing Program Manager
· Kimberly Ramirez, Licensing Program Analyst
· Jen Sato, Senior Vice President of Health Services
· Scott Carlson, Senior Vice President of Operations
· Sepoora Ahmed, Vice President of Memory Care & Program
The conference was held to review the deficiency issued under Complaint Control# 28-AS-20241113164508, concerning a resident injury sustained during a transfer.
The Department completed its investigation on 09/03/2025. A deficiency was cited for noncompliance with California Code of Regulations, Title 22, Division 6, Chapter 8, Personal Rights of Residents in All Facilities - 87468.1(a)(2) . An immediate civil penalty of $500 was assessed . On 08/28/2025, the licensee was notified that an additional civil penalty per Health and Safety Code 1569.49(f) may be warranted based on findings that staff failed to properly assist Resident#1 (R1) while operating a Hoyer lift, resulting in a head injury to R1. During today’s conference it was discussed with the licensee that the Regional Office will assess civil penalties at a later date and time. SEE 809-C
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction