Complaint Investigation Report

The investigation revealed the following: regarding the allegation “ Licensee did not ensure clients were adequately supervised.” It is alleged on or around May 12, 2025, through May 14, 2025, between midnight and 3am, two unknown male clients were observed to be wandering outside near the facility. On 05/22/2025, LPA Ramirez reviewed C1-C4 physician’s report. C1-C4 physician’s report revealed, C1-C4 may leave the facility unassisted. LPA Ramirez reviewed staff weekly time sheets for May 2025. Staff weekly time sheets revealed on May 12, 2025, through May 14, 2025, one (1) staff was on duty between 10pm to 6am. Four (4) out of the four (4) staff interviewed did not corroborate this allegation. One (1) out of the one (1) client interviewed did not corroborate this allegation. LPA Ramirez made two attempts to interview nearby neighbors but was unable to make gain entry on to the property due to safety concerns and some neighbors refusing to speak with LPA Ramirez. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED .

No deficiencies were cited during this visit. Exit interview was conducted. A copy of this report was provided via email.