Complaint Investigation Report

Allegation: Staff are not providing adequate supervision to a resident in care. It was alleged that

client leaves the house at night and bangs on neighbors’ door and window.

During the visit LPA interviewed the Administrator, 3 staff and Educator. Interviews revealed that C1 has a history of AWOL. While living at this facility, C1 had a habit of leaving the facility and going to various neighbors' houses and knocking / banging on their doors (SIRs provided to LPA). Administrator and staff stated that they followed closely behind the client and tried to redirect the client. Staff was always present when the client attempted to AWOL. Interviewed Administrator and staff denied the allegation that staff not providing adequate supervision to the client in care, stating the facility schedules 2 staff during the day and 2 staff at night. Per Administrator interview due to C1's history of AWOL and increase in behaviors, Administrator met with Placement Agency and have discussed C1 relocation to a higher level of care facility. C1's relocation is currently pending. Interviewed C1 stated that the staff always follow them when they are leaving the facility. Interviews and documentation reviewed do not corroborate this allegation.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated.

Exit interview conducted with Administrator and a copy of this record provided.