Complaint Investigation Report

During the prior visit dated 7/26/2024 Licensing Program Analyst (LPA) Angelica Rea made another visit to issue the final results of the investigation. LPA met with Joshua Castillo, who assisted with today's visit.

Regarding the allegation that: Facility does not have sufficient staff which has resulted in resident leaving the facility unattended. The investigation was conducted by the department, and consisted of of interviews, review of facility documentation, and review of resident #1 medical records. Interviews conducted were unable to corroborate that resident #1 left the facility unattended. Attempts were made to interview resident #1's family member, however LPA was unable to interview resident #1's family member to obtain additional information. Resident #1 was no longer living at the facility when LPA conducted initial visit and was not interviewed.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED.

Exit interview conducted, and a copy of the report was provided.